Terms & Conditions
General Terms & Conditions
Acceptance of any Purchase Order is expressly limited to the following Terms and Conditions. MicroAire Surgical Instruments will not be bound by any additional, different, or inconsistent terms contained in any Purchase Order unless all parties specifically agree in writing to incorporate such terms before Purchase Order has been submitted. MicroAire reserves the right to refuse any order.
Questions? Contact MicroAire Customer Service at (800) 722-0822 or inquiry@microaire.com.
Minimum Order Requirement
All orders must meet the $50.00 minimum order requirement.
Shipping Information
- Shipments are F.O.B. Origin
- Freight will be pre-paid and added to the invoice unless otherwise directed.
Payment Options
- MasterCard, Visa, American Express accepted.
- credit card payments are not eligible for any discounts pertaining to early payment
- Payment Terms: Net 30 from invoice date.
- Remit To: MicroAire®, Lock Box 96565, Chicago, IL 60693
Billing Discrepancies
Claims must be made within 30 days of invoice date.
Returns of Credit
- Product must be unused and in re-sellable condition (original, intact packaging).
- All products must be returned within 30 days of invoice date.
- Credit is not offered after 90 days from invoice date, or for custom or altered products.
- Returns for credit are subject to a 15% restocking fee.
- Customers are responsible for freight and insurance charges.
- Ownership is retained by the Customer until product has been delivered and accepted by MicroAire.
- Contact Customer Service for an RMA Number prior to returning items for credit (MicroAire is unable to accept returns without an RMA).
Returns for Service or Repair
- We recommend that MicroAire instruments be inspected and tested for safety and performance at one (1) year intervals.
- All instruments returned for service must be cleaned and sterilized prior to return.
- Customers are responsible for freight and insurance charges.
- Customer is responsible for the product while in transit.
- Contact Customer Service for an RMA Number prior to returning items for credit (MicroAire is unable to accept returns without an RMA).
Warranty
- MicroAire powered surgical instrumentation is warranted to be free from defects in materials and workmanship to the original purchaser for a period of one year from date of purchase (with the exception of refurbished scopes and aseptic batteries, which are warranted for 90 days).
- Warranty is limited to repair or replacement of the product without charge and is void in the event of abuse, misuse, disassembly, alteration, or repair of the product not authorized by MicroAire®, or in the event that the product has not been used in a reasonable manner and in compliance with the Operating Instructions furnished by MicroAire®.
- All other expressed or implied warranties are excluded and MicroAire® shall have no liability of any kind for incidental or consequential damages.
Vendor Terms & Conditions
1. Acceptance
Unless otherwise stated herein, Seller’s acknowledgment of this order or commencement of any work or performance of any services hereunder shall constitute acceptance by Seller of this order and all of its terms and conditions. No term or condition stated by Seller in acknowledging or otherwise accepting this order shall be binding upon Buyer unless specifically accepted in writing by Buyer.
2. Release Authorization
When it is specified on the face hereof that deliveries are to be in accordance with Buyer’s written releases, Seller shall not fabricate or assemble any supplies covered by this order, or procure required materials, or ship any supplies to Buyer, except to the extent authorized by such written releases or special provisions of this order specifying minimum fabrication or delivery quantities. Returned shipments will reduce the Seller’s cumulative shipped quantity. Material returned due to over shipment or rejection will be returned for credit at Seller’s expense.
3. Premium Freight Cost
Buyer shall have the right to require special, express or air shipment if Seller fails to meet the delivery requirements of this order, or subsequent releases as mutually agreed thereto, Seller shall reimburse Buyer for any resulting additional transportation costs unless due solely to causes beyond the control and without the fault or negligence of Seller.
4. Responsibility for Packing, Marking, and Delivery
Unless otherwise provided in this order, Seller, for the price as stated in this order, shall (i) pack and mark the supplies covered by this order to be shipped so as to secure the lowest transportation rates, meet carrier requirements and assure arrival at “ship to” point free of damage and deterioration, and (ii) be responsible for the supplies until delivered at the designated (f.o.b.) delivery point, regardless of point of inspection. Damage discovered after transfer of title determined to be a result of faulty packaging or handling by Seller shall be Seller’s responsibility. Unless otherwise provided, (I) the price as stated in this order shall include all charges and expenses with respect to containers, packing and crating, and for transportation to f.o.b. point and (ii) all containers, packing and crating material shall become property of Buyer, Seller shall process shipping documents and route shipment from f.o.b. point as directed by Buyer. Articles sold f.o.b. shipping point must be forwarded prepaid unless otherwise specified by Buyer.
5. Changes
Buyer may at any time, by a written order, and without notice to sureties, if any, make changes within the general scope of this order, in any one or more of the following: (i) drawings, designs or specifications pertaining to this order; (ii) method of shipment or packing; (iii) place of delivery. If any such change causes an increase or decrease in the cost of or the item required for the performance of any part of the work under this order, whether changed or not changed by any such order, an equitable adjustment shall be made in the order price or the delivery schedule. Any claim by Seller for adjustment under this clause must be asserted within thirty (30) days from the date of receipt by Seller of the notification of a change. Buyer will have the right to check all claims hereunder, at any reasonable time or times. If inspecting and auditing the records, facilities, work or materials of Seller relating to this order. Where the cost of property made obsolete or excess by a change is either included in Seller’s claim for adjustment or set-off against a claim for adjustment by Buyer, Buyer shall have the right to prescribe the manner of disposition of such property and the proceeds therefrom shall be paid to Buyer. Nothing in this clause shall excuse Seller from proceeding with the order as changed.
6. Modification
Any modification of this order, to be valid, must be in writing and signed by Buyer’s authorized representative. Only the buyer’s signed consent will bind it to any terms hereafter transmitted in any form by the Seller. Buyer will consider Seller’s requests for changes only if such requests are in writing and are directed to specific provisions of this order.
7. Carrier
Buyer shall have the right to specify at any time the Carrier and/or the method of transportation to be employed in conveying any part or all of the supplies covered herein. Any changes by Buyer to such a specified method will be subject to an equitable adjustment as provided in Clause 5, Changes.
8. Inspection and Correction of Defects
Buyer shall have the right to inspect and test all supplies, special tooling, materials, and workmanship to the extent practicable at all times and places, including the places and during the period of manufacture. Seller shall also provide and maintain an adequate inspection system covering the supplies, fabrication methods, and special tooling hereunder. Seller shall make its inspection records of all work and material available to Buyer during the performance of this order, and for such longer period as may be specified in this order. In the case of any property delivered or service rendered hereunder is defective in material or workmanship or otherwise not in conformity with the requirements of this order, Buyer shall have the right, notwithstanding payment or any prior inspection or test, either to reject it or to require its correction. Any service which is required to be corrected hereunder shall be corrected by and at the expense of Seller promptly after notice. A property which is rejected or required to be corrected shall be removed (if permitted or required by Buyer) or corrected in place, by and at the expense of the Seller promptly after notice, and shall not thereafter be delivered hereunder unless the former rejection or requirement of correction is disclosed. If the Seller fails promptly to remove such property which is required to be removed, or promptly to replace or correct such property, or promptly to correct any such service, Buyer either (i) may by contract or otherwise replace or correct such property or service and charge to Seller the increased cost occasioned Buyer thereby, or (ii) may affect a cancellation for default under Clause 12. Unless the Seller is able to correct or replace such property or correct such service within the delivery schedule, Buyer by written notice may accept the delivery of such property or accept such service subject to a reduction in price reflecting the reduced value attributable to non-conformance. Seller assumes the risk of damage to or loss of and all handling and transportation costs for defective property delivered hereunder.
9. Warranty
Seller warrants that the supplies or service covered by this order will comply with the specifications, drawings, descriptions or samples furnished or specified by Buyer and that the same will be merchantable, of good material and workmanship and free from defects. Seller warrants that any supplies furnished under this order that is designed by Seller will be fit and sufficient for the purposes intended. Seller specifically agrees to defend, indemnify and hold harmless Buyer from and against any and all claims, losses, damages and settlement expenses resulting from or arising out of a breach of Seller’s warranties and of which Buyer notifies Seller at any time.
10. Assignment
Seller agrees not to assign or delegate the performance of its duties under this order without the written consent of the Buyer.
11. Termination at Buyer’s Option
The Buyer may terminate performance of work under this order in whole or from time to time in part by written notice of termination whereupon Seller will stop work on the date and to the extent specified in the notice and terminate all orders and subcontracts to the extent they relate to the terminated work. Seller will promptly advise Buyer of the quantities of applicable work and material on hand or purchased prior to termination and the most favorable disposition that Seller can make thereof. Seller will comply with Buyer’s instructions regarding protection, transfer, and disposition of title to and possession of such work and material. (Releases existing or subsequently received against other purchase orders awarded Seller by Buyer for the same or similar parts or materials are to be considered such instructions unless Seller is otherwise notified in writing). Within 90 days after receipt of such notice of termination, Seller will submit all its claims resulting from such termination. Buyer will have the right to check such claims at any reasonable time or times by inspecting and auditing the records, facilities, work or materials of Seller relating to this order. Buyer will pay Seller, without duplication, the order price for finished work accepted by Buyer and the cost to Seller of work in process and raw material allocable to the terminated work, based on any audit Buyer may conduct and generally accepted accounting principles; less, however, (1) the reasonable value or cost (whichever is higher) of any items used or sold by Seller without Buyer’s consent; (2) the agreed value of any items used or sold by Seller with Buyer’s consent; and (3) the cost of any defective, damaged or destroyed work or material. Buyer will make no payments for finished work, work in process or raw material fabricated or procured by Seller in excess of any authorization required under Clause 2, Release Authorization. Notwithstanding the above payments made under this clause, shall not exceed the aggregated price specified in this order less payments otherwise made or to be made, and adjustments shall be made reducing the payments hereunder for costs of work in process and raw material to reflect on a pro rata basis any indicated loss on the entire contract had it been completed. Payment made under this clause will constitute Buyer’s only liability in the event this order is terminated hereunder. Except as otherwise provided in this order, the provisions of this clause will not apply to any cancellation by Buyer, for default by Seller, or for any other cause allowed by law or under this order.
12. Cancellation for Default
If Seller fails (i) to deliver the supplies or to perform the services at the time specified herein or any extension thereof authorized by Buyer in writing, or (ii) to perform any of the other provisions of this order and does not cure such failure within a period of 10 days (or such longer period as Buyer may authorize in writing) after receipt of notice from Buyer specifying such failure, Buyer may by written notice of default to Seller cancel the whole or any part of the supplies and services ordered without liability; except for completed services and completed supplies delivered and accepted and except under that portion of the order not cancelled. If, after notice of default under this clause, it is determined that Seller was not in default, work affected by the cancellation shall be deemed terminated pursuant the Clause 11 above and the rights and obligations of the parties shall be governed by such clause.
13. Insurance and Responsibility for Supplies
Seller agrees to furnish acceptable certificates evidencing adequate workmen’s compensation, public liability and property damage insurance coverage when requested by Buyer. Seller shall defend, indemnify and protect Buyer against all claims, liabilities, losses and damages due to injury to or death of any person and damage to or loss of property arising out of improper performance or negligent work under this order of arising out of allegedly defective material or workmanship in the goods or services provided by this order or out of any act of omission of an employee or agent of Seller and its subcontractors while on Buyer’s property or in the course of their employment.
14. Risk of Loss
Seller assumes all risks of loss or damage to any property in the possession of the Seller received from or held for the account of Purchaser, until delivery of the property to the Purchaser. All material and equipment furnished by Purchaser on other than a charge basis shall at all times remain the property of the Purchaser.
15. Proprietary Rights
All designs, tools, jigs, patterns, drawings, information or equipment supplied by Buyer for use in the manufacture of articles under this order or supplied by Seller for such use and the cost or substantially all of the cost of which is included in the price to be paid for articles ordered hereunder, shall be and remain the sole property of Buyer and Seller expressly agrees that the same will not be used in the design, manufacture or production of any articles other than those call for by this order or for the account of others, nor for the manufacture of larger quantities than called for in this order, without first obtaining the written consent of Buyer; nor shall articles furnished to Buyer’s patterns, specifications, drawings , dies or tools be furnished or quoted to any other person or concern. All such property of Buyer, together with spoiled and surplus material shall be returned to Buyer at termination, cancellation or completion of this order unless Buyer shall otherwise direct. All such designs, tools, etc., shall be kept in good condition and from time to time replaced by Seller without expense to Buyer except that the actual cost of changes due to Buyer’s change of design or specifications shall be paid for by Buyer. If such changes are made prior to the exhaustion of the useful life of the designs, tools, dies, etc. All material furnished by Buyer under this Purchase Order (except that which became normal industrial waste or was replaced at Seller’s expense) shall be returned in the form of parts or unused material and Seller shall be responsible for the use of reasonable care in the safeguarding of all such materials until so returned. In the event that Buyer shall deem it necessary to recover by legal action material, parts, or tools furnished to the seller that may be lost or damaged by Sellers, or for damages caused by default, Seller shall be liable for court costs and reasonable legal fees that may result from such action.
16. Patents
Seller warrant that the sale or use of the articles, goods or material covered by this order will not infringe or contribute to the infringement of any patents or copyrights, either in the U.S.A. or in foreign countries, and that Seller covenants to defend every suit for any such alleged infringement which may be brought against Buyer, or its customers or other privities and to pay all expense and fees of counsel which shall be incurred in and about defending, and all cost, damages, profits or other recoveries in every such suit.
17. Labor Disputes
Whenever Seller has knowledge that any actual or potential labor dispute is delaying or threatens to delay the timely performance of this Purchase Order, Seller shall immediately give notice thereof, including all relevant information with respect thereto, to Buyer.
18. Remedies
The rights and remedies herein reserved to Buyer shall be cumulative and additional to any other or further rights and remedies available at law or in equity. No waiver of a breach of any provision of this order shall constitute a waiver of any other breach or waiver of such provision.
19. Fair Labor Standards
Seller warrants that all goods delivered under this Purchase Order will have been produced in compliance with the requirements of the Fair Labor Standards Act of 1938 as from time to time amended.
20. Equal Employment Opportunity
The Equal Employment Opportunity clause, Section 202 of Executive Order 11246, as amended, relative to equal employment opportunities, and implementing rules and regulations of the Secretary of Labor is incorporated herein by specific reference.
21. Conflict Minerals
Seller warrants that all goods delivered under this purchase order are in compliance with section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act, and the Securities and Exchange Commission Rules adopted, require select corporations to report the use of “Conflict Minerals” in the manufacture of their products.
22. California Proposition 65
Seller warrants that all goods delivered under this purchase order are in compliance with California Proposition 65, officially known as the Safe Water and Toxic Enforcement Act of 1986.
MicroAire AireCare Service Terms & Conditions
1. Scope
These terms and conditions (“Terms”) apply to repair and preventative maintenance services provided by MicroAire Surgical Instruments (“MicroAire”) for select MicroAire devices and are in addition to the General Terms & Conditions (www.microaire.com/terms-conditions/), which are incorporated herein by reference. The party receiving services shall be referred to as “Customer” or “You” in these Terms. In the event of any conflict between these Terms and the General Terms and Conditions, these Terms shall control with respect to Repair Service and/or Preventative Maintenance performed by MicroAire (collectively, “AireCare Service”) on the following MicroAire devices: PAL-650 Handpiece, PAL-750 Handpiece, PAL-5006 Cable, and 5020 Console. MicroAire reserves the right to amend these Terms from time to time by posting updated Terms on its website.
PLEASE READ THESE TERMS CAREFULLY BEFORE SUBMITTING ANY DEVICE FOR SERVICE. BY SUBMITTING A DEVICE TO MICROAIRE FOR AIRECARE SERVICE, ACCEPTING LOANER EQUIPMENT, MAKING PAYMENT FOR AIRCARE SERVICE, OR ANY ENGAGEMENT WITH THE AIRCARE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE FULLY READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT SUBMIT ANY DEVICE FOR AIRCARE SERVICE OR RECEIVE ANY AIRCARE SERVICE.
2. AireCare Service Eligibility
The following MicroAire devices are eligible for AireCare Service: PAL-650 Handpiece, PAL-750 Handpiece, PAL-5006 Cable, and 5020 Console (herein individually and collectively referred to as “PAL System”).
To be eligible for Repair Service, device(s) must meet all of the following conditions:
- Have been purchased directly from MicroAire, as determined by the serial number(s)
- Show no evidence of being repaired or serviced by a party other than MicroAire
- Be cleaned and sterilized prior to sending to MicroAire
- Have a Return Merchandise Authorization (RMA) number on file with MicroAire
To be eligible for Preventative Maintenance, device(s) must meet all of the conditions required for Repair Service and must also be in proper working condition.
MicroAire reserves the right to refuse service in its sole discretion if any of the following conditions are met for the PAL System device(s) submitted for service and/or for the Customer requesting service:
- Device(s) do not have clearly discernible MicroAire serial number(s)
- Device(s) cannot be dis-assembled due to excessive internal corrosion
- Device(s) were used for a purpose not covered by the Instructions for Use (IFU)
- Device(s) shows evidence of being repaired or serviced by a party not certified by MicroAire
- Customer did not purchase device(s) directly from MicroAire, as determined by serial number(s)
- Customer is past due on payment to MicroAire and/or in possession of overdue loaner equipment
- Customer has not completed and returned all documentation required by MicroAire, including but not limited to service request forms, RMA, and any other documentation specified by MicroAire
3. AireCare Service Request Process
Customer must contact MicroAire Customer Service to obtain a Return Merchandise Authorization (“RMA”) number prior to submitting any device(s) for service. MicroAire will not accept device(s) without a valid RMA number, and any device(s) received by MicroAire without a valid RMA number may be returned to Customer at Customer’s expense.
Customer bears all risk of loss or damage to devices while in transit to and from MicroAire, and Customer is responsible for obtaining adequate insurance coverage for devices in transit. MicroAire shall not be liable for any loss, damage, or delay occurring during shipment.
Device(s) sent to MicroAire for Preventative Maintenance will be assessed to determine whether they are in proper working condition and qualify for service. Device(s) that qualify will be disassembled, inspected, and serviced by MicroAire and Customer will receive a Preventative Maintenance Report indicating device condition and service provided. If one or more device(s) do not qualify, Customer will receive a detailed Preventative Maintenance Report indicating device condition and service recommended.
Devices sent to MicroAire for Repair Service will be assessed to determine whether they qualify for service. Devices that qualify will be disassembled, inspected, and serviced based on device condition and component(s) requiring service. Customer will receive a Service Acknowledgement Report indicating descriptive Fail Modes, components replaced, and price (see “6. AIRECARE SERVICE PRICING for details).
4. Device Warranty
MicroAire warrants its PAL System devices to be free from defects in material and workmanship in their manufacture for a period of time after the original date of purchase by the end customer, as determined by the applicable Instructions for Use distributed at time of purchase. The warranty is limited to the repair or replacement of the product without charge. This warranty applies only to the original purchaser and is non-transferable.
The warranty is void in the event of abuse, misuse, disassembly, alteration, or repair of the product not authorized by MicroAire, or in the event that the product has not been used in a reasonable manner and in compliance with the written instructions furnished by MicroAire. EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR PROHIBITED BY LAW, MICROAIRE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROAIRE BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF USE, OR LOSS OF DATA, EVEN IF MICROAIRE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
5. AireCare Service Warranty
Both Repair Service and Preventative Maintenance carry a 90-day warranty following shipment of serviced device(s) to the Customer. This warranty is strictly limited to workmanship of the service performed and the parts replaced by MicroAire during the most recent service incident.
6. AireCare Service Pricing
a. For PAL System devices covered by an active, un-voided warranty, AireCare Service will be provided at no additional cost to the original purchase price, subject to the terms herein. In a 12-month period, a device may receive a maximum of one Preventative Maintenance at no additional cost. Refer to 4. DEVICE WARRANTY and 5. AIRECARE SERVICE WARRANTY for more information about warranty terms.
b. For PAL System devices eligible for service requested but not covered by warranty, the following charges apply (all amounts exclude sales tax):

7. Payment & Shipment Terms
AireCare Service payment terms are Net 30, unless otherwise indicated in Customer payment terms.
Following service, MicroAire device shipments to Customer are FOB Origin, unless otherwise indicated in Customer shipping terms. Invoice will specify payment and shipment terms. Freight charges will be added to the invoice, unless otherwise directed.
8. Loaner Equipment
8.1 Eligibility
MicroAire may supply Customer with PAL System loaner equipment at no charge while device(s) are being serviced, provided the following conditions are met: 1) Customer device(s) are eligible for service (see 2. SERVICE ELIGIBILITY for details); 2) Loaner equipment is in-stock at MicroAire; and 3) Customer device(s) were purchased from MicroAire within five years of service request date.
8.2 Fees
If Customer’s PAL System was purchased from MicroAire more than five years ago, MicroAire may supply loaner equipment for a fee while Customer device(s) are being serviced. The following one-time fees (excluding sales tax) will apply for each loaner supplied by MicroAire:
1) PAL-650 / PAL-750 Handpiece: $1,320
2) PAL 5020 Console: $660
3) 5006-PAL Cable: $100
8.3 Shipping and Return Deadline
MicroAire will use commercial reasonable efforts to ship requested loaner equipment in advance, provided that the Customer must ship device(s) requiring service to MicroAire no later than 1 week (5 business days) after loaner equipment is delivered to you. Customer must return all loaner equipment to MicroAire in proper working condition no later than 2 weeks (10 business days) after serviced Customer device(s) are delivered to Customer facility.
If loaner equipment is not returned in proper working condition, Customer will be responsible for the repair costs required to restore it to working condition, in MicroAire’s sole discretion. The repair costs will be determined after the loaner equipment is received and inspected by MicroAire.
8.4 Overdue Loaners and Remedies
A Customer in possession of loaner equipment not returned within this 2-week timeframe will be placed on loaner hold. During a loaner hold, MicroAire will not ship new orders to Customer, nor will MicroAire complete repairs on Customer’s device(s), until all overdue loaner equipment has been returned.
For any loaner equipment not returned to MicroAire within 4 weeks (20 business days) after serviced Customer device(s) are delivered to Customer facility, MicroAire will charge Customer the List Price as of March 1, 2026 (PAL-750 Handpiece $20,195; 5020 Console $10,170; 5006-PAL Cable $1,465), in accordance with Customer’s payment method and terms on-file with MicroAire. Upon successful payment, loaner equipment ownership will be transferred to Customer and equipment cannot be returned for credit or refund thereafter. Should Customer fail to pay MicroAire in a timely manner in accordance with the terms of your invoice, Customer will be responsible for the amount due as stated in the invoice and all reasonable costs and expenses of collection, including reasonable attorney fees and expenses.
8.5 Shipment Requirements
Loaner equipment will be shipped to MicroAire using the original packing materials to ensure all items remain in proper working condition. Customer is responsible for all freight charges associated with the return shipment and bears all risk of loss or damage until equipment is received by MicroAire. MicroAire recommends that Customer obtain freight insurance, but such insurance is optional.
8.6 Compliance and Acknowledgement
If a Customer has loaner equipment for more than 90 business days in a calendar year, MicroAire shall report the value of the loaner charges past 90 days to CMS under the Physician Payments Sunshine Act, if applicable. This 90-day period will be applied to individual devices, not the Customer as a whole. Customer agrees to cooperate with MicroAire and provide any information reasonably necessary for MicroAire to comply with such reporting requirements.
9. Disclaimer Of Liability
Except the warranty liability set forth herein, MicroAire shall not assume any and all liability for damages caused due to not being able to use the PAL System (including not limited to lost profits of Customer and damages based on compensation claim from any third party against Customer).
MicroAire shall not be liable for any claims, losses, damages, or other liabilities arising from any delay in or failure to deliver the repaired device by the agreed delivery date if such delay or failure is caused by a Force Majeure Event. “Force Majeure Event” means any event or circumstance beyond MicroAire’s reasonable control, including but not limited to: acts of God; war, civil war, or armed conflict; riots or civil unrest; labor disputes or strikes; governmental actions, requests, guidance, orders, or regulations; epidemics or pandemics; and transportation accidents or disruptions. Upon occurrence of a Force Majeure Event, MicroAire shall notify Customer and use commercially reasonable efforts to resume performance.
10. Terms Acknowledgement
PLEASE READ THESE TERMS CAREFULLY BEFORE SUBMITTING ANY DEVICE FOR SERVICE. BY SUBMITTING A DEVICE TO MICROAIRE FOR AIRECARE SERVICE, ACCEPTING LOANER EQUIPMENT, MAKING PAYMENT FOR AIRCARE SERVICE, OR ANY ENGAGEMENT WITH THE AIRCARE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE FULLY READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT SUBMIT ANY DEVICE FOR AIRCARE SERVICE OR RECEIVE ANY AIRCARE SERVICE.