Troubleshooting your PAL® System

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PAL® System Setup and Operation


Optimizing the Life of Your PAL® System


Troubleshooting Guidelines

Problem:

Sporadic or intermittent electrical interference is experienced with the Console.

Solution:

Turn off all electrical equipment not in use in the operating room. Relocate electrical equipment and increase the distance of this equipment from the Console. Plug the Console into a different outlet than other operating room equipment.

Alert Banners



Instrument AlertAccompanies graphics or text showing the condition of either the instrument or the Foot Pedal.



Irrigation Pump AlertAccompanies graphics or text showing the condition of the Irrigation Pump or pump head.



System AlertAccompanies graphics or text showing the internal condition of the Console.


Alert Icon Definitions

This section provides a complete list of the icons as they appear on the screens within the graphical user interface.

ICON

NAME

DEFINITIONS

CAUSES OF PROBLEM


Error 12 Internal Error

Internal Console Malfunction. Contact MicroAire.

There is a problem internal to the REF 5020

/ REF 5025 Console. Return the Console for service.



Error 13 Internal Temperature Stop

Temperature of motor drive circuit has exceeded safe levels. Instrument operation will be suspended until the Console circuits cool down.


Continued operation of instrument after receiving Error 14 Alert


Error 14 Internal Temperature Warning

Temperature of motor drive circuit has exceeded normal levels. Instrument shutdown pending.


Operation of the Console at excessive ambient temperatures or duty cycles.



Error 16

Bad Hall Sensor


Invalid Motor Sensor Signal. Instrument Motor Can Not Operate. Contact MicroAire.

The Console is detecting invalid sensor signals.

The cause is most often in the instrument or instrument cable, but can also be a sign of a damaged Console. Return all involved

instruments, cables and Consoles for service.



Error 18 Stall


Instrument has stalled. Ensure Cutting accessory is not bound up and retry. If problem persists, contact MicroAire.

This can be a sign of overly aggressive technique that binds the cutting accessory.

It can also be caused by a mechanically seized instrument, or an open motor connection in the instrument cable.



Error 21 Irrigator Alert

Indicates a malfunction with the irrigator pump. Check that Irrigation tubing is installed correctly and retry. If problem persists, contact MicroAire.

This occurs when the Irrigation Pump is run with no tubing installed, or if the pump rotor becomes jammed up. Check installation of irrigation tubing and try again.


Error 22 Unrecognized Instrument

Console does not recognize instrument. Check that connector pins are clean and undamaged and retry. If problem persists, contact MicroAire.

This can occur due to problems in either the instrument cable or the instrument itself that result in the instrument type not being recognized by the Console.


REF: IM-5025