MicroAire Warranty
MicroAire powered surgical instruments are warranted to be free from defects in material and workmanship to the original purchaser for a period of one year from the date of purchase. Exceptions include ECTR instruments and battery packs, which are warranted up to three months after purchase date. 7505-710 Large-power and 6640-710 SmartDriver battery packs are warranted for one year from purchase date.
Warranty is limited to repair or replacement (at the discretion of the manufacturer) of the product without charge. MicroAire reserves the right to void the manufacturer’s warranty in the event of abuse, misuse, disassembly, alteration, neglect, unauthorized repair, non-recommended usage and/or non-compliance per the Operating Instructions furnished by MicroAire.
All other expressed or implied warranties are excluded and MicroAire shall have no liability of any kind for incidental or consequential damages.
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MicroAire Extended Warranty
Extended warranty plans are available directly through MicroAire to provide comprehensive protection for new or used MicroAire instruments and all their critical components after the standard manufacturer’s warranty expires.
ProtectionPLUS
ProtectionPLUS offers an affordable one-time premium and a low standard co-pay on any repairs during the life of the warranty.
• Comprehensive coverage for parts and labor on all repairable components.
• Low standard co-pay.
• Loaner equipment may be provided when available. An additional fee may apply.
ProtectionMAX
ProtectionMAX provides comprehensive coverage with a one-time premium payment. After that, all repairs are covered at no additional cost with no co-pay. Better yet, ProtectionMAX keeps your practice moving by providing guaranteed loaner equipment during the repair.
• Comprehensive coverage for parts and labor on all repairable components.
• No co-pay.
• Guaranteed loaner equipment.
• 10% discount on upgrade purchases that replace existing instruments covered under ProtectionMAX.
• Free preventative maintenance.
Length of Term
Warranty plans can be purchased for terms of 12 months and can be renewed annually for up to six years beyond the original date of purchase.
Pricing and Ordering Information
The cost of MicroAire warranty plans is tiered, based on the type of coverage desired and the age of the instrument. Note that extended warranty plans can be financed with the purchase of new equipment.
For specific pricing, contact your local MicroAire independent sales agent or contact MicroAire directly.
Phone (800) 772-0822
Fax (800) 648-4309
E-mail inquiry@microaire.com
Restrictions
Some MicroAire products are ineligible for an extended warranty. MicroAire reserves the right to void any warranty in the event of abuse or misuse; or in the event of disassembly, alteration or repair not authorized by MicroAire; or in the event that the product has been used outside of compliance with the written instructions for use. Warranty plans are non-transferrable.
Equipment older than six years is ineligible for an extended warranty. Equipment age is based on the original purchase date. Equipment is considered “new” when it is less than 12 months from the original purchase date. Equipment is considered “used” when it is between 12 and 72 months from the original purchase date.
Please contact Customer Service at (800) 772-0822 with the serial number to determine equipment eligibility.
Warranty claims may not be filed within 90 days of plan purchase.
MicroAire Return Merchandise Authorization (RMA) procedures must be followed for all warranty and extended warranty product returns.